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Your Trust Matters to Us

To protect you from scams, we only process orders made through our official website or authorized marketplaces.

💵 We offer ONLY Cash on Delivery

Never share your payment information through unofficial channels. All legitimate orders are processed exclusively through our official website and authorized Marketplace agents.

🍁 Serving Ontario
🎄 Christmas sale! All items are discounted with FREE delivery in Mississauga, Canada! 🎅 Limited time offer!

Trusted Partners:

Aley Furniture Industries Peon's Furniture Ne Sofa Corporation

Elevate Your Living Space

Premium furniture designed for modern Canadian homes

About Loftiq

Welcome to Loftiq, where quality meets affordability in the world of premium furniture.

Founded with a vision to transform Canadian homes, Loftiq has been serving families across Canada with carefully curated furniture that combines modern design with exceptional craftsmanship. We believe that everyone deserves beautiful, comfortable, and durable furniture without breaking the bank.

Our commitment to quality is reflected in our partnerships with leading manufacturers including Ashley Furniture Industries, Leon's Furniture, and NI Corporation. These collaborations allow us to offer you the best products at competitive prices.

Meet Our Founder

Muhammad Rohail

Founder & CEO

"At Loftiq, we're not just selling furniture – we're helping families create spaces where memories are made. Every piece we offer is selected with the same care I'd use for my own home."

Quality First

Premium materials and expert craftsmanship in every piece

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Canada-Wide Service

Serving all provinces and territories with reliable delivery

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Affordable Pricing

Best value with flexible cash on delivery options

Our Policies

At Loftiq, we're committed to providing transparent and customer-friendly policies. Your satisfaction is our priority.

30-Day Return Window

We offer a 30-day return policy from the date of delivery for unused items in original packaging.

Return Conditions:

  • Item must be in original, undamaged condition
  • All original tags and packaging must be intact
  • Assembly required items must be disassembled
  • Proof of purchase required

Non-Returnable Items:

  • Custom or made-to-order furniture
  • Mattresses (due to hygiene reasons)
  • Clearance or final sale items
  • Used or assembled furniture

Return Process:

Contact our customer service team at team@loftiq.store to initiate a return. Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.

Free Delivery Areas:

  • Mississauga and surrounding areas
  • Greater Toronto Area (GTA)
  • Specific Ontario regions

Delivery Timeframe:

  • Standard delivery: 24-48 hours business days

Delivery Requirements:

  • Someone must be present to receive delivery
  • Clear access to delivery location
  • Payment ready for cash on delivery
  • Inspection of items upon delivery

Delivery Fees:

Delivery fees vary by location outside our free delivery zones. Contact us for a custom quote.

Accepted Payment Methods:

  • Cash on Delivery (Primary method)

Payment Security:

We prioritize your financial security. We never ask for credit card information or advance payments through unofficial channels.

Order Confirmation:

All orders require confirmation from our team. You'll receive an order confirmation email with your order details and reference number.

Manufacturer Warranty:

All our products come with manufacturer warranties ranging from 1-5 years depending on the product category.

Warranty Coverage:

  • Structural defects in frames
  • Manufacturing flaws
  • Material defects

Warranty Exclusions:

  • Normal wear and tear
  • Damage from improper use
  • Accidental damage
  • Modifications by customer

Claim Process:

Contact our support team with photos and description of the issue. We'll guide you through the warranty claim process.

Data Protection:

We protect your personal information and never share it with third parties without your consent.

Information We Collect:

  • Contact information for order processing
  • Delivery address
  • Communication history

Security Measures:

Our website uses secure protocols to protect your data. We regularly update our security practices.

Contact Methods:

  • Email: team@loftiq.store
  • WhatsApp: +966599261812
  • Facebook Messenger

Response Time:

  • Email: Within 24 hours
  • WhatsApp: Within 2 hours during business hours
  • Urgent matters: Priority handling

Business Hours:

Monday - Friday: 12:00 PM - 5:00 PM EST

After-Hours Support:

Messages received outside business hours will be responded to the next business day.

Note: All policies are subject to change without prior notice. Current policies will always be reflected on this page. For any policy-related questions, please contact our customer service team.